features // online ordering

Plan Ahead, Serve More, Earn More

Goodfynd's Online Ordering lets customers order up to 5 days in advance, helping you start each day with pre-loaded orders and secure payments. Manage demand, reduce wait times, and boost earnings with higher digital tips.

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Advance Ordering

Accept orders up to 5 days before service, perfect for events, festivals, or busy days. Start each service period with pre-loaded orders ready to fulfill, maximizing your efficiency from the first minute you open.

Why it matters

Advance orders help you plan inventory, reduce waste, and ensure you're fully prepared for demand. Customers love the convenience of ordering ahead, knowing their food will be ready when they arrive.

How it works

Set your schedule in advance so customers can pre-order online. Orders automatically load into your system, complete with pickup times and special instructions. You arrive ready to serve immediately.

Real Impact

Advance ordering can increase sales by up to 15% by capturing pre-planned customer demand and improving operational efficiency.

Secure Payments

Protect your revenue with authorization holds that reserve funds on customers' cards at order time. This reduces chargebacks and payment disputes and ensures you're paid for every order.

Why it matters

Mobile vendors face higher chargeback risks due to their changing locations. Secure payment processing protects your profits and provides peace of mind so you can focus on food quality instead of payment issues.

How it works

When customers place orders, Goodfynd authorizes their payment method immediately. Funds are secured before you start preparing food, reducing the risk of disputes and ensuring stable cash flow.

Real Impact

Secure payment systems can reduce chargeback rates by up to 20% while improving overall financial stability.

Smart Scheduling

Manage demand by limiting pickup time slots throughout your service hours. Spread orders evenly to prevent rush periods, improve food quality, and reduce customer wait times for a better experience all around.

Why it matters

Order rushes create bottlenecks that hurt food quality and customer satisfaction. Smart scheduling lets you maintain consistent service levels while managing your workload effectively.

How it works

Set maximum orders per time slot based on your capacity. Customers select available pickup times during ordering, ensuring even distribution throughout your service period.

Real Impact

Controlled scheduling reduces peak congestion by 25% while improving service quality and customer satisfaction.

Higher Earnings

Digital ordering generates higher tips than walk-up transactions thanks to checkout prompts that suggest tip percentages. Customers are more generous when prompted digitally, directly boosting your bottom line.

Why it matters

Every additional dollar in tips adds up significantly over time. Digital tipping prompts encourage customers to tip more generously than they might with cash transactions.

How it works

During online checkout, customers see suggested tip percentages (15%, 20%, 25%) making it easy to add gratuity. The digital format encourages higher tip rates than in-person transactions.

Real Impact

Digital tipping can boost average tips by 10-20% compared to traditional cash transactions.

Why Us

Why Choose Goodfynd?

Goodfynd isn’t just a POS—it’s your partner in food truck success. Tailored for mobile vendors, our platform combines powerful tools with a customer discovery network to drive more orders. With seamless integrations, mobile-first design, and dedicated support, Goodfynd helps you:

Simplify and streamline your operations
Grow and scale your business with confidence
Reach more people to drive revenue

Take Your Food Truck to the Next Level

Ready to take more orders, serve faster, and reduce errors to grow your profits? Schedule a Demo to see Goodfynd in action. Join the food trucks revolutionizing their operations with Goodfynd.

FAQ

Frequently Asked Questions

Answers to the most common questions to our support team.

What is Goodfynd?

Goodfynd is the first all-in-one platform designed specifically for mobile food vendors. We provide a comprehensive solution with a full payment stack, operational tools, and SaaS products to revolutionize your food truck business. Our platform includes POS systems, marketing tools through FyndAI, and growth solutions to help mobile vendors streamline operations and connect with more customers.

How is Goodfynd different from other POS providers?

Unlike general POS systems that cater to all kinds of businesses, Goodfynd is purpose-built for food trucks and mobile vendors. We understand the unique challenges of running a mobile food business, from location tracking to specialized kitchen operations. Our platform combines POS capabilities with marketing tools and customer discovery features, making us the "Shopify for mobile food vendors" rather than just another payment processor.

Does Goodfynd only work with food trucks?

Goodfynd is purpose-built to work for any type of mobile vendor including trucks, trailers, carts, market stalls, pop-ups, and any other business on the go. Our solutions are ideal for any food business that operates in multiple locations or needs mobility-focused features.

What features does the Goodfynd POS system include?

Our POS system offers a comprehensive suite of features designed to enhance your mobile food business. It includes flexible payment processing options for both cash and credit, a unified system for managing online and offline orders, and tools for scheduling locations and tracking in real-time. Additionally, it integrates seamlessly with your menu and Kitchen Display System (KDS), provides detailed sales analytics and reporting, and offers customer management tools along with inventory tracking capabilities.

How much does the Goodfynd POS system cost?

Our pricing is structured to be affordable for food truck businesses of all sizes. We offer multiple tiers including a free basic plan to get you started. Paid plans start with accessible monthly subscription fees, and we pride ourselves on transparent pricing with no hidden charges. For the most current pricing information, please contact our sales team or schedule a demo.

Does Goodfynd charge transaction fees?

We offer options with low to zero transaction fees. When set to 0% fee option, the customer is responsible for paying most fees. Flat fees for tap-to-pay or manually entered credit card transactions may apply, as do nominal fees on after-total price add-ons, such as tips.

Do I need special hardware to use Goodfynd's POS?

Goodfynd works with compact, mobile-friendly hardware that fits perfectly in any food truck setup. Our system is designed to be flexible, allowing you to process payments quickly whether you're at a festival or a street corner. We can provide recommendations for compatible hardware during your onboarding process.

Can Goodfynd handle both walk-up and online orders?

Absolutely! One of our core features is unified order management that centralizes all orders — whether from your counter, online platform, or self-serve kiosk — into one intuitive dashboard. Flexible settings caters this to your preferences so that nothing slips through the cracks. The Goodfynd platform reduces errors, and speeds up service during busy periods.

Can customers track their orders?

Yes, customers can receive real-time updates on their orders via text messages and/or e-mail. Our system allows you to send automated notifications about order status, helping to improve the customer experience and reduce inquiries during busy service times.

How long does it take to set up Goodfynd for my food truck?

Most food truck operators can get set up with Goodfynd in just a few days. Our team provides comprehensive onboarding support to ensure you're comfortable with all features and ready to maximize the platform's benefits.

How easy is it to turn off features I don't want?

The Goodfynd system is flexible and caters to your needs. Want to turn online orders off for a day, a week, permanently? No problem! Want to go online-only for an event and skip the POS? We got you covered! All of our features are flexible and can be used when you and your business are ready for them.