features // Customer Kiosk

Crush Long Lines and Boost Profits

Integrated with our cutting-edge POS, Goodfynd’s Customer Kiosk delivers line-busting speed, pinpoint order accuracy, and streamlined pickup management. Let customers order independently to serve more, cut waste, and grow your bottom line.

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Serve More, Stress Less

Long lines turn away customers and hurt your reputation. Goodfynd's Customer Kiosk lets customers place orders through an intuitive digital interface, bypassing traditional queues and ensuring steady order flow during peak periods.

Why it matters

Faster service increases throughput while freeing staff to focus on food preparation instead of order-taking. Serve more customers during busy moments without overwhelming your team.

How it works

Customers browse the menu, customize orders, and pay without staff help. Orders send directly to your kitchen display, ensuring smooth workflow and quick service.

Real Impact

Self-order kiosks can increase customer throughput by up to 20% during peak periods.

Order Accuracy

Order errors waste food and frustrate customers. Goodfynd's Customer Kiosk eliminates miscommunication by letting customers input orders directly, capturing every detail from customizations to dietary preferences.

Why it matters

Fewer remakes reduce food waste and ingredient costs. Accurate orders lead to higher satisfaction, better reviews, and repeat business while streamlining workflow.

How it works

The user-friendly interface guides customers through your menu, allowing them to select items, add modifiers, and note special requests. All order details are immediately sent to your POS or KDS, eliminating paper tickets and verbal communication errors.

Real Impact

Self-serve systems can reduce order errors by 15%, saving money on remakes and boosting customer loyalty.

Keep Your Window Clear

Crowded service windows slow your team and frustrate customers. Goodfynd's Customer Kiosk manages pickup flow by notifying customers when orders are ready and directing them to designated pickup areas.

Why it matters

Reduced congestion creates smoother customer experiences while allowing staff to focus on food preparation instead of managing crowds at the window.

How it works

SMS or email notifications alert customers when orders are ready. This creates organized pickup processes that keep operations running smoothly.

Real Impact

Structured pickup systems can reduce service window congestion by 30%, freeing staff to deliver high-quality food without interruptions.

Run a cashless operation?

The Goodfynd customer kiosk is perfect for cashless food trucks. Paired with our KDS, customers place their own orders and receive SMS notifications when ready for pickup. Serve more food faster for happier customers and improved profits.

Drive Revenue

Self-service kiosks don't just improve operations—they directly boost your bottom line. Digital ordering encourages larger orders through suggestive selling, reduces labor costs, and enables you to serve more customers during profitable peak periods.

Why it matters

Kiosks suggest add-ons and upsells that staff might miss during busy periods. Lower labor costs improve margins while higher throughput maximizes revenue during peak demand windows.

How it works

The kiosk interface prompts customers with relevant add-ons, sides, and drink pairings during checkout. Meanwhile, reduced staffing needs for order-taking let you reallocate labor to food preparation and customer service.

Real Impact

Digital ordering interfaces can increase average order value by 15 - 25% through automated upselling while reducing labor costs by up to 20%.

Why Us

Why Choose Goodfynd?

Goodfynd isn’t just a POS—it’s your partner in food truck success. Tailored for mobile vendors, our platform combines powerful tools with a customer discovery network to drive more orders. With seamless integrations, mobile-first design, and dedicated support, Goodfynd helps you:

Simplify and streamline your operations
Grow and scale your business with confidence
Reach more people to drive revenue

Take Your Food Truck to the Next Level

Ready to take more orders, serve faster, and reduce errors to grow your profits? Schedule a Demo to see Goodfynd in action. Join the food trucks revolutionizing their operations with Goodfynd.

FAQ

Frequently Asked Questions

Answers to the most common questions to our support team.

What is Goodfynd?

Goodfynd is the first all-in-one platform designed specifically for mobile food vendors. We provide a comprehensive solution with a full payment stack, operational tools, and SaaS products to revolutionize your food truck business. Our platform includes POS systems, marketing tools through FyndAI, and growth solutions to help mobile vendors streamline operations and connect with more customers.

How is Goodfynd different from other POS providers?

Unlike general POS systems that cater to all kinds of businesses, Goodfynd is purpose-built for food trucks and mobile vendors. We understand the unique challenges of running a mobile food business, from location tracking to specialized kitchen operations. Our platform combines POS capabilities with marketing tools and customer discovery features, making us the "Shopify for mobile food vendors" rather than just another payment processor.

Does Goodfynd only work with food trucks?

Goodfynd is purpose-built to work for any type of mobile vendor including trucks, trailers, carts, market stalls, pop-ups, and any other business on the go. Our solutions are ideal for any food business that operates in multiple locations or needs mobility-focused features.

What features does the Goodfynd POS system include?

Our POS system offers a comprehensive suite of features designed to enhance your mobile food business. It includes flexible payment processing options for both cash and credit, a unified system for managing online and offline orders, and tools for scheduling locations and tracking in real-time. Additionally, it integrates seamlessly with your menu and Kitchen Display System (KDS), provides detailed sales analytics and reporting, and offers customer management tools along with inventory tracking capabilities.

How much does the Goodfynd POS system cost?

Our pricing is structured to be affordable for food truck businesses of all sizes. We offer multiple tiers including a free basic plan to get you started. Paid plans start with accessible monthly subscription fees, and we pride ourselves on transparent pricing with no hidden charges. For the most current pricing information, please contact our sales team or schedule a demo.

Does Goodfynd charge transaction fees?

We offer options with low to zero transaction fees. When set to 0% fee option, the customer is responsible for paying most fees. Flat fees for tap-to-pay or manually entered credit card transactions may apply, as do nominal fees on after-total price add-ons, such as tips.

Do I need special hardware to use Goodfynd's POS?

Goodfynd works with compact, mobile-friendly hardware that fits perfectly in any food truck setup. Our system is designed to be flexible, allowing you to process payments quickly whether you're at a festival or a street corner. We can provide recommendations for compatible hardware during your onboarding process.

Can Goodfynd handle both walk-up and online orders?

Absolutely! One of our core features is unified order management that centralizes all orders — whether from your counter, online platform, or self-serve kiosk — into one intuitive dashboard. Flexible settings caters this to your preferences so that nothing slips through the cracks. The Goodfynd platform reduces errors, and speeds up service during busy periods.

Can customers track their orders?

Yes, customers can receive real-time updates on their orders via text messages and/or e-mail. Our system allows you to send automated notifications about order status, helping to improve the customer experience and reduce inquiries during busy service times.

How long does it take to set up Goodfynd for my food truck?

Most food truck operators can get set up with Goodfynd in just a few days. Our team provides comprehensive onboarding support to ensure you're comfortable with all features and ready to maximize the platform's benefits.

How easy is it to turn off features I don't want?

The Goodfynd system is flexible and caters to your needs. Want to turn online orders off for a day, a week, permanently? No problem! Want to go online-only for an event and skip the POS? We got you covered! All of our features are flexible and can be used when you and your business are ready for them.